Questions,
answered

Ordering & quotes

How do I get a quote?

Send us a part number, VIN, or a clear photo of the component on WhatsApp — even a dashboard fault code. We identify the exact fit and reply with pricing across the tiers that apply.

What are the three quality tiers?

Genuine OEM is JLR-branded, factory-spec. OES / Premium is made by the original-equipment supplier at a lower cost. Quality Aftermarket is a vetted, value option — ideal for older vehicles. We quote whichever fit your job and budget.

Do I need an account to order?

No. You can quote and order over WhatsApp without an account. Trade buyers can also open a partner account for tiered pricing and priority stock.

Shipping & export

Do you ship internationally?

Yes. We ship from our UAE and Egypt warehouses worldwide, with full export documentation prepared for you. See Shipping & Export for documents and typical lead times.

How fast is delivery?

Within the GCC, typically 1—3 business days from dispatch; other regions range from 2—12 days depending on destination and customs. We share tracking on WhatsApp.

Payment & returns

What payment methods do you accept?

Bank transfer and card, with trade-account terms available on approval. Exact options are confirmed with your quote. (Payment details are placeholders — confirm with the desk.)

Can I return a part?

Yes, within the returns window for its quality tier, if unused and in original packaging. See Warranty & Returns for the full policy and how to start an RMA.